MEET OUR TEAM

It's A Team You Can Count On.

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Executive Team

James DuBose

James DuBose

President

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Our doors opened May 5, 2006 under the ownership of James & Jessica DuBose. What started out as a small home based business has grown into a nationwide supply company that offers a full range of Urological, Incontinence and Enteral Feeding supplies. Superior products combined with a knowledgeable staff provide the framework for a customer satisfaction experience that is second to none!

Travis Adkins

Travis Adkins

CEO

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Travis brings years of professionalism and talent to our Chief Executive Officer role. With years of experience in medical distribution and client relations, Travis is the perfect fit for J&R Medical. He works great with all of our wonderful staff each day.  His perseverance and dedication helps power us to our next levels of success and community outreach potentials.

Jessica DuBose

Jessica DuBose

Founder

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We treat our customers like family.  J&R Medical has been a leading source of medical supplies for years because of our superior commitment to provide you with the absolute best in product quality and customer service.

Steve Kearley

Steve Kearley

VP of Sales

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It’s personal, not just business.  After suffering a Spinal Cord Injury 27 years ago, I understand the unique medical issues and challenges our customers face.  As a Sales Professional for over 6 years, I have worked closely with referral sources and patients throughout Texas providing the highest level of personalized care.  As Vice President of Sales, it is my responsibility to build a team of Sales Professionals that are as compassionate about the care of our patients as I am.  As a Sales Team, we pride ourselves on being genuine, responsible, accessible, hard working, and most important, empathetic.  We will work as a team to exceed the expectations of our customers and referral sources every day.

Angela Reese

Angela Reese

VP Operations

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Angela is a graduate of Stephen F. Austin State University with a Bachelors in Social Work. For the last 17 years, Angela has had the joy and privilege of working with individuals with disabilities in many facets from Case Management to medical supplies. J&R Medical allows her the opportunity to continue her love of social work by assisting our customers with everything from Medicaid applications to various community programs in which they may be eligible for.

Management Team

April Gonzalez

April Gonzalez

Recurring Supervisor

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Administrative with 14 years of customer service experience. I have the ability to multitask and provide excellent customer care. Accounting at Texas School of Business.

India Jackson

India Jackson

Team Lead

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I am currently a part of the recurring team in which I enjoy. I have a certificate in Business Administration. I have experience in insurance verification and billing. I also have 10 years of customer service experience. Giving wondering customer service is by far the most important part of good service and it’s something I really love to do. I love to make people feel appreciated and know they matter. This is my way to show I care.

Hilda Salinas

Hilda Salinas

Administration Manager

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Administrative Team Leader with 15 years of customer service experience.  Bilingual in English and Spanish.  Accounting- Bradford School of Business.

Brandi Simpson

Brandi Simpson

AR Manager

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I am a Texas native. I have a Bachelor’s of Science in Business Management with additional education in Finance. I am a licensed insurance professional, with industry experience in Insurance, Arbitration, Finance, and Management. I have been recognized for customer centricity and innovative processes. In my spare time I enjoy hiking, traveling, going to the movies, and spending time with family and friends.

Administration Team

Mindy Hall

Mindy Hall

Operations Analyst

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Associates of Applied Science, Professional Office Technology, Lee College. Over 16 years Customer Service. Extensive experience within the Health Care Field. My Number one Rule I follow when taking care of Our patients is “Treat others the way I wanted my Grandma to be treated.”

Jimmie Reese

Jimmie Reese

Operations Analyst

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There is a deep satisfaction that comes from working in medicine, and I have worked in various fields over the years from a Rural Health Clinic, to Family Practice and Hospice, and now Durable Medical Equipment. At J & R Medical, each employee takes a sense of pride in what they do, knowing we have the best interest of each patient in mind when facilitating the many facets of their orders. Our team of dedicated individuals IS making a difference in the lives of the patients we are privileged to serve.

Valeria Trujillo

Valeria Trujillo

Operations Analyst

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As a J&R Medical Billing Clerk, I will use my financial experience to help assist any customers with questions that they may have regarding their insurance benefits.

Bradley Munoz

Bradley Munoz

Warehouse Manager

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My name is Bradley Muñoz. I have been working for J&R Medical for 5+ years. I manage medical supplies in our warehouse & the shipping process. I package your supplies with care & discreet in mind. Privacy is priority especially when it comes to your medical supplies.

Melissa Wright

Melissa Wright

Operations Coordinator

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Melissa has over 20 years of experience in the insurance industry in Arbitration, Subrogation, Medical Payments and Management, with emphasis on customer service. Her goal is to provide the highest level of customer service to all our customers, internal and external.

Ruby Cruz

Ruby Cruz

Intake Coordinator

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I am a bilingual health care professional with over 5 years of experience, my objective and goal at J&R Medical is to highly exceed customers’ expectations.  “Kindness and courtesy are at the root of a positive customer service experience.“

Melissa Garcia

Melissa Garcia

Intake Coordinator

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I’ve been in the medical field for 12 years and currently with J&R Medical for 2 years.  I am bilingual in English and spanish.  I strive to provide excellent quality care and show respect and compassion for all customers.

Crystina Puzon

Crystina Puzon

Intake Coordinator

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I am currently part of the Docs department. I work on following up with doctor’s offices that have current prescription orders for patients. I make sure we get back signed prescription orders so the patients may obtain their supplies.

Catherine Zermeno

Catherine Zermeno

Intake Coordinator

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With my Bilingual Skills and 4 years in the Medical Industry, I hope to meet the expectations of our customers and build a relationship on a personal level so that our customers always feel comfortable and secure when choosing J&R Medical for their medical needs. Providing exceptional customer service is my priority to ensure that our customers are taken care of.

Maria Almazan

Maria Almazan

Documents Team

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I joined the J&R Medical team in 2010 and have had the privilege to work with great team members. With more than 10 years of experience in the healthcare industry, I thrive on overcoming challenges and helping others. Being able to work with individuals with disabilities, I get a peace of mind knowing that I have helped them improve their life and brighten their days.  As a pastime, I enjoy traveling and spending time with family and friends.

Carolyna Gonzalez

Carolyna Gonzalez

Documents Team

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I enjoy helping others and consider myself a team player! By combining my Spanish and English bilingual skills and 8 years of great customer service, I am able to help the Hispanic community with their medical needs.  I’ve had past education in Medical Terminology Studies and intend on furthering my education in order to become a great healthcare professional.

Sandra Scott

Sandra Scott

Documents Team

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My name is Sandra Scott, I’m the newest member to the docs department. I have over 20 years working in an admin positions with excellent interpersonal skills. I’m very excited about contributing to an awesome team. I’m hopeful to become a great asset to J&R Medical.

Yuribeth Burruzqueta-Rosales

Yuribeth Burruzqueta-Rosales

Recurring Team

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I have been in the customer service field for 5 years and in the medical field for 3 years.  Being bilingual makes me want to strive to provide the best customer service to meet our patient’s needs in this very diverse community.  I look forward to building a long-lasting relationship with J&R Medical customers and ensuring that their medical supply needs are met.

Marisol Cruz

Marisol Cruz

Recurring Team

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I work in the Docs Department for J&R Medical where I ensure that all prescription are processed on a timely manner through any authorizations that are required by the insurances. With 7 years of background in the healthcare field , I will always strive to provide great customer service to all of our patients.

Martha Cardenas

Martha Cardenas

Recurring Team

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I have worked in the Medical Field for 10 Years as a Medical Assistant. At this moment I am currently a member of the J & R Medical Recurring team. Our primary goal is to ensure that we as a team are providing exceptional customer service when it comes to handling the medical supply needs of our patients.

Markeisha Declouette

Markeisha Declouette

Recurring Team

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With 10+ years in customer service, my goal is to provide the best and most accurate information to each and every J&R Medical customer that I can. Helping others has always been my passion. Working with a great team and upper management keeps me striving to offer quality customer daily. My career has been found here at J&R Medical.

Cecilia Diaz

Cecilia Diaz

Recurring Team

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With 7 years of experience, I am a bilingual, customer service professional specialized in building strong relationships and providing excellent service. Through J&R Medical I wish to continue to provide great customer care while surpassing all expectations. To me, being a part of this company means that I can make a difference every day by showing how much I care. I am currently part of the recurring team, and my goal is to make it as easy and stress free as possible for patients to receive the care they need.

Alexis Pace

Alexis Pace

Recurring Team

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With over 5 years of customer experience, I hope to provide each and every customer with exemplary customer service. My wide range of professional experience helps me with the ability to engage with anyone. In working with J&R Medical, I hope to use my positive attitude to continue providing great care and service and leaving every customer with a positive experience.

Jaletha Porter

Jaletha Porter

Recurring Team

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With an Associate of Applied Science, Business Manage/Office Administration degree, I have over 10 years of Customer Service and Administrative Support working with mid-size to large scale enterprises.  I strive to provide excellent customer service to all I come in contact with as it is a passion of mine. As a  team player I look forward to exceeding  customer expectations while ensuring their medical supply needs are met.

Patricia Rodriguez

Patricia Rodriguez

Recurring Team

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With 13 years of customer service experience, I strive to ensure that our customers are satisfied with the services in which we provide. By maintaining a positive attitude and cheerful spirit, I want our customers to have the best experience in meeting their medical supply needs.

Virginia Sandoval

Virginia Sandoval

Recurring Team

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I have worked in customer service for more than 8 years. My goal is to build trust and long term relationships by providing the best Customer Service that I can, while striving to exceed customer expectations.

Luis Valencia

Luis Valencia

Recurring Team

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With a background in IT and customer service my goal is to provide the best possible customer service in the most efficient manner. I am bilingual in English and Spanish, and graduated from GCMHS top of my class.

Sales Team

Brendan Downes

Brendan Downes

Sales Team

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Excellent care for all parties in the medical field is and always will be my primary focus. As long as one is always active, always honest and always learning, one can be the greatest resource for all parties in the field. When one is the greatest resource, trust develops, and the best proof of great quality care is trust.

Landon Groff

Landon Groff

Sales Team

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Being both a provider and patient myself I truly understand the patients I work with on a daily basis. I will do whatever it takes to meet their needs and make it as easy as possible to get their bladder management regimen rolling. I always offer a direct and open line of communication with all patients and clinics to ensure a smooth course of action is in place, from the initial referral process throughout the years of care.

Claire Hill

Claire Hill

Sales Team

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Have a B.B.A. in Marketing from Texas A&M University. I love working with doctors offices to help patients find a supply company that can meet their needs with exceptional customer service.

Christopher Moreno

Christopher Moreno

Sales Team

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I have a General Studies Associates Degree from San Jacinto Community College and an Exercise Science Bachelors Degree from the University of Houston. On my down time, I enjoy working with Adaptive Wheelchair Sports, but during my “up” time, providing the best service for our patients is what I strive for. Customer care has always been and will always be my number one priority.

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