MEET OUR TEAMIt's A Team You Can Count On.
Our doors opened May 5, 2006 under the ownership of James & Jessica DuBose. What started out as a small home based business has grown into a nationwide supply company that offers a full range of Urological, Incontinence and Enteral Feeding supplies. Superior products combined with a knowledgeable staff provide the framework for a customer satisfaction experience that is second to none!
Travis brings years of professionalism and talent to our Chief Executive Officer role. With years of experience in medical distribution and client relations, Travis is the perfect fit for J&R Medical. He works great with all of our wonderful staff each day. His perseverance and dedication helps power us to our next levels of success and community outreach potentials.
VP of Sales
It’s personal, not just business. After suffering a Spinal Cord Injury 27 years ago, I understand the unique medical issues and challenges our customers face. As a Sales Professional for over 6 years, I have worked closely with referral sources and patients throughout Texas providing the highest level of personalized care. As Vice President of Sales, it is my responsibility to build a team of Sales Professionals that are as compassionate about the care of our patients as I am. As a Sales Team, we pride ourselves on being genuine, responsible, accessible, hard working, and most important, empathetic. We will work as a team to exceed the expectations of our customers and referral sources every day.
Angela is a graduate of Stephen F. Austin State University with a Bachelors in Social Work. For the last 17 years, Angela has had the joy and privilege of working with individuals with disabilities in many facets from Case Management to medical supplies. J&R Medical allows her the opportunity to continue her love of social work by assisting our customers with everything from Medicaid applications to various community programs in which they may be eligible for.
I am currently a part of the recurring team in which I enjoy. I have a certificate in Business Administration. I have experience in insurance verification and billing. I also have 10 years of customer service experience. Giving wondering customer service is by far the most important part of good service and it’s something I really love to do. I love to make people feel appreciated and know they matter. This is my way to show I care.
I am a Texas native. I have a Bachelor’s of Science in Business Management with additional education in Finance. I am a licensed insurance professional, with industry experience in Insurance, Arbitration, Finance, and Management. I have been recognized for customer centricity and innovative processes. In my spare time I enjoy hiking, traveling, going to the movies, and spending time with family and friends.
Associates of Applied Science, Professional Office Technology, Lee College. Over 16 years Customer Service. Extensive experience within the Health Care Field. My Number one Rule I follow when taking care of Our patients is “Treat others the way I wanted my Grandma to be treated.”
There is a deep satisfaction that comes from working in medicine, and I have worked in various fields over the years from a Rural Health Clinic, to Family Practice and Hospice, and now Durable Medical Equipment. At J & R Medical, each employee takes a sense of pride in what they do, knowing we have the best interest of each patient in mind when facilitating the many facets of their orders. Our team of dedicated individuals IS making a difference in the lives of the patients we are privileged to serve.
Melissa has over 20 years of experience in the insurance industry in Arbitration, Subrogation, Medical Payments and Management, with emphasis on customer service. Her goal is to provide the highest level of customer service to all our customers, internal and external.
With my Bilingual Skills and 4 years in the Medical Industry, I hope to meet the expectations of our customers and build a relationship on a personal level so that our customers always feel comfortable and secure when choosing J&R Medical for their medical needs. Providing exceptional customer service is my priority to ensure that our customers are taken care of.
I joined the J&R Medical team in 2010 and have had the privilege to work with great team members. With more than 10 years of experience in the healthcare industry, I thrive on overcoming challenges and helping others. Being able to work with individuals with disabilities, I get a peace of mind knowing that I have helped them improve their life and brighten their days. As a pastime, I enjoy traveling and spending time with family and friends.
I enjoy helping others and consider myself a team player! By combining my Spanish and English bilingual skills and 8 years of great customer service, I am able to help the Hispanic community with their medical needs. I’ve had past education in Medical Terminology Studies and intend on furthering my education in order to become a great healthcare professional.
I have been in the customer service field for 5 years and in the medical field for 3 years. Being bilingual makes me want to strive to provide the best customer service to meet our patient’s needs in this very diverse community. I look forward to building a long-lasting relationship with J&R Medical customers and ensuring that their medical supply needs are met.
I work in the Docs Department for J&R Medical where I ensure that all prescription are processed on a timely manner through any authorizations that are required by the insurances. With 7 years of background in the healthcare field , I will always strive to provide great customer service to all of our patients.
I have worked in the Medical Field for 10 Years as a Medical Assistant. At this moment I am currently a member of the J & R Medical Recurring team. Our primary goal is to ensure that we as a team are providing exceptional customer service when it comes to handling the medical supply needs of our patients.
With 10+ years in customer service, my goal is to provide the best and most accurate information to each and every J&R Medical customer that I can. Helping others has always been my passion. Working with a great team and upper management keeps me striving to offer quality customer daily. My career has been found here at J&R Medical.
With 7 years of experience, I am a bilingual, customer service professional specialized in building strong relationships and providing excellent service. Through J&R Medical I wish to continue to provide great customer care while surpassing all expectations. To me, being a part of this company means that I can make a difference every day by showing how much I care. I am currently part of the recurring team, and my goal is to make it as easy and stress free as possible for patients to receive the care they need.
With over 5 years of customer experience, I hope to provide each and every customer with exemplary customer service. My wide range of professional experience helps me with the ability to engage with anyone. In working with J&R Medical, I hope to use my positive attitude to continue providing great care and service and leaving every customer with a positive experience.
With an Associate of Applied Science, Business Manage/Office Administration degree, I have over 10 years of Customer Service and Administrative Support working with mid-size to large scale enterprises. I strive to provide excellent customer service to all I come in contact with as it is a passion of mine. As a team player I look forward to exceeding customer expectations while ensuring their medical supply needs are met.
With 13 years of customer service experience, I strive to ensure that our customers are satisfied with the services in which we provide. By maintaining a positive attitude and cheerful spirit, I want our customers to have the best experience in meeting their medical supply needs.
Excellent care for all parties in the medical field is and always will be my primary focus. As long as one is always active, always honest and always learning, one can be the greatest resource for all parties in the field. When one is the greatest resource, trust develops, and the best proof of great quality care is trust.
Being both a provider and patient myself I truly understand the patients I work with on a daily basis. I will do whatever it takes to meet their needs and make it as easy as possible to get their bladder management regimen rolling. I always offer a direct and open line of communication with all patients and clinics to ensure a smooth course of action is in place, from the initial referral process throughout the years of care.
I have a General Studies Associates Degree from San Jacinto Community College and an Exercise Science Bachelors Degree from the University of Houston. On my down time, I enjoy working with Adaptive Wheelchair Sports, but during my “up” time, providing the best service for our patients is what I strive for. Customer care has always been and will always be my number one priority.